Privacy Policy

Depending on your use of Mulk.pk, we may collect:

Account information

• Name
• Username
• Email
• Phone number
• Profile photograph
• Authentication information
• Age/date-of-birth information where necessary

Profile information

• Biography
• City
• Interests
• Public profile information

User Content

• Reviews
• Ratings
• Photos
• Videos
• Posts
• Comments
• Place recommendations
• Messages
• Feedback
• Reports

Technical information

• IP address
• Device information
• Operating system
• Browser
• App version
• Device identifiers
• Crash data
• Log data
• Network information

With appropriate device permissions, Mulk.pk may process location information for:

• Nearby places
• Search
• Recommendations
• Check-ins
• Location-based content
• Platform functionality

You can manage location permissions through your device.

If you search by voice, Mulk.pk uses the speech recognition built into your browser or phone to turn what you say into the words of your search. Its provider — for example Google in Chrome and on Android phones, or Apple in Safari and on iPhone — processes the audio to do this, under its own privacy policy.

Mulk.pk never receives or stores your voice. Only the resulting words reach us, and they are used exactly like a search you typed.

The microphone is used only after you tap the microphone button, and stops when you finish speaking, tap it again, or leave the page or screen. You can manage microphone permission in your browser's site settings or your phone's Settings.

If you invite friends, we keep a record of who joined Mulk.pk with your invite link or code, so that you and they get the invite points. Your invite link carries your invite code, which is made from your username.

In the Mulk.pk app you can choose to show your phone's contacts on the Invite friends screen, to invite them. Your contacts are read on your phone only — to show the list and to open WhatsApp or a text message with your invite, which you send yourself. They are never uploaded to Mulk.pk or stored by us, and you can turn contacts access off at any time in your phone's settings.

To keep invite points fair, we check that an invite isn't between two accounts of the same person: we compare email inboxes (for example a Gmail address written with dots or a +tag), and when two accounts are used on the same phone one after the other, we note that switch. These notes are used only for this and are deleted after 180 days.

If you participate in rewards, we may process:

• Activities
• Reviews
• Points
• Ranks
• Badges
• Redemption history
• Lucky Draw
• Offers
• Fraud-prevention information

We may use information to:

• Operate Mulk.pk
• Manage accounts
• Display content
• Provide recommendations
• Operate reviews
• Operate messaging
• Operate rewards
• Detect fraud
• Prevent abuse
• Improve services
• Analyze usage
• Provide support
• Communicate with users
• Maintain security
• Comply with law

Information you intentionally publish publicly may be visible to:

• Other members
• Businesses
• Visitors
• Search engines
• Third-party sharing services

Users should consider this before publishing content.

Mulk.pk processes messages as necessary to operate messaging, maintain security, investigate abuse, respond to reports, enforce Terms, and comply with lawful requirements.

Mulk.pk may use cookies, SDKs, pixels, local storage, device identifiers and similar technologies for:

• Authentication
• Preferences
• Analytics
• Security
• Performance
• Fraud prevention

We may use providers for:

• Hosting
• Cloud infrastructure
• Maps
• Analytics
• Notifications
• Email
• SMS
• Security
• Content moderation
• Customer support

We may disclose information when reasonably necessary to:

• Comply with law
• Respond to lawful requests
• Protect users
• Prevent fraud
• Investigate abuse
• Protect Mulk.pk
• Enforce our Terms
• Address security threats

We retain information for periods reasonably necessary to:

• Provide services
• Maintain accounts
• Prevent fraud
• Resolve disputes
• Maintain security
• Comply with legal obligations
• Maintain appropriate business records

Backups may retain information for additional periods.

You may request deletion of your account.

Certain information may need to be retained for:

• Legal obligations
• Fraud prevention
• Security
• Disputes
• Accounting
• Enforcement
• Backups

We use reasonable technical, organizational, and administrative safeguards.

No electronic system can guarantee absolute security.

Mulk.pk does not knowingly seek unnecessary personal information from children.

Where applicable age restrictions exist, users must comply with them.

Parents/guardians may contact support@mulk.pk concerning privacy issues involving a child.

Mulk.pk and its service providers may process information in countries outside Pakistan.

Where appropriate, we will implement reasonable safeguards consistent with applicable law.

Subject to applicable law, you may contact us regarding:

• Access
• Correction
• Deletion
• Account closure
• Certain privacy choices
• Marketing preferences

Identity verification may be required.

We may update this Privacy Policy.

The latest version will be published with a new “Last Updated” date.

Mulk.pk Privacy Department

support@mulk.pk